"I just wanted to express my satisfaction with your process. I had not ordered on line for a very long time because of difficulties in placing orders and total dissatisfaction with the product when I received it. I would like you to know that the ordering process was smooth. I also spoke to a customer service rep and she was extremely pleasant and helpful. And of course the final test was when I received the merchandise. The necklace I ordered was to my complete satisfaction. I hope to be ordering more from you in the near future." - Denise S.
The Antique Jewelry Mall offers a 2 month (60 day) interest-free layaway plan for jewelry purchases totaling more than $1,500 and under $4,000. Layaways can be arranged by placing your order over the phone with our customer service department.
When you call us to set up your layaway, we will put the item you are purchasing on hold for you so that it can not be sold to another customer. Layaways may not be available on some jewelry items. If you will not need 60 days to pay for your order, you can always pay off your layaway early with no penalty.
Online Jewelry Layaway Plan Details
Payments for layaways can be made to the Antique Jewelry Mall via credit card, debit card, or check card.
Please note that your initial payment of 1/3 of the total purchase price of your fine jewelry item including any requested alterations (ex: ring sizing or engraving) and / or customer paid shipping charges will be due when your order is placed.
You will then have 60 days to pay the remaining balance owed.
Your remaining balance will be billed to your card in two equal monthly installments, 30 days and 60 days from your first payment, and your fine jewelry purchase will be shipped to you once the final payment has been made.
Layaway Return Policy
Returns of purchases made through our layaway program can be made within 30 days of receipt of your purchase.
Due to the extended amount of time that an item is held for a customer during a layaway, we are unable to offer a full refund on items purchased on layaway for items paid in full after 30 days. A non-refundable restocking fee equal to 1/3 (33.3%) of the purchase price will be assessed on returns of purchases made through our online jewelry layaway program which were paid in full after 30 days from the first payment.