"The engagement ring my fiance gave me on Christmas Eve, from your online store, means so very much to me. The ring is nearly identical to my Grandmother's wedding ring, from when she was married in the 30s. Instead of a
diamond, however, the ring has an aquamarine - at our request - to honour the stone in my Mother's engagement ring. Because my grandmother's wedding ring is
18k gold, it was far too soft of a band to pass down to me for my own wedding. I truly cannot express how happy you have made me by providing this extensive, QUALITY selection of jewelry, and including this design which is so like my Grandmother's. When the time comes, we will be blessed once again to obtain beautiful wedding bands from your store. Thank you so much," - Joy G.
If you have received a USPS or FedEx tracking number via email from us, you can track your package below.
Order Status Codes
Your order has been received and will be reviewed within 1 business day.
On hold orders will not ship until the hold reason for the order has been resolved.
Your order is pending final payment to us from your bank.
Your order is approved and paid in full and is being prepared for shipment by our jewelers.
For orders which include ring sizing, please allow 3-6 additional business days after the first business day your order was received until the time your order will be completed for you by our jewelers and ready to ship. Your order with ring sizing will show "warehouse" status during this time.
Warehouse status explained: If your order includes one of the following: (1) an item which is being crafted for you (2) an item with a delayed shipment time noted in the description of the item, OR (3) if your order includes optional ring sizing
Your order will not ship until it has been completed by our jewelers and will show "Warehouse" status until it is shipped.
We use a secure order system used by larger companies, and "Warehouse" status does NOT mean that an order is sitting in a warehouse somewhere. The words used to describe our order status codes, including "Warehouse", can not be changed in the order system. We are not able to create custom order status codes like "Ring Order is Being Sized" or "Ring is Being Crafted by our Jewelers".
Your order has shipped, and we have sent you a shipment confirmation email message with your package tracking information to the email address you originally provided with your order.
All orders are insured and securely shipped with adult signature required upon delivery and will not be left unattended.
Once your order has shipped, you can enter the FedEx or USPS tracking number (from your shipment confirmation email) in the box below to track your package:
QUESTIONS? Call Us!
1-310-659-0059 International firstname.lastname@example.org