Posted By: Jerry
, Huntington WV
Antique Jewelry Mall Response:
Thank you for your review! We are pleased that you love your ring. Please note that we have sold this ring design, which is crafted by us, for several years with no complaints of prong failure. As long as the stone is secure and not moving in the setting and the prongs were not cut too thin by your jeweler in order to set your stone you should be fine. Your review is valuable in that you bring up an important issue which we have witnessed over the years - which is that all jewelers are NOT equal in their skills, and that it is important to find a qualified jeweler who guarantees their work when finding one to set a gemstone. We recommend that customers never use a jeweler who is unsure of ther skill or who will not guarantee their work. Unfortunately, some local jewelers who are lacking in repair talent approach items brought to them for stone setting or ring sizing as a lost sales opportunity and will then try to make a customer feel uncertain about a purchase made elsewhere. Our risk free return policy guarantees that customers can return an item to us if they are unable to find a talented and reputable jeweler to set their stone.
We sincerely appreciate your shopping with us, and your taking the time to provide your honest and valuable comments, which will help others make an informed purchase decision.
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