"This is to thank your superb sales rep Maggie. I requested the ring be sent ASAP and she stated it would be approx 7-14 days. I received the ring in 4 days. Maggie, you truly made my life much easier. Thank you for the wonder memory and I highly recommend your company. Sincerely," - Zack J.
What is ring sizing?
Most rings we offer can be made larger or smaller in size a process called "ring sizing" or "ring re-sizing". Rings which can be safely sized to another ring size have ring sizing as a separate orderable option right on the item page. So, if you like a ring and the ring is not listed in your ring size, you can choose optional
ring sizing by our jewelers when you place your order so that your ring will fit you perfectly when you receive it!
How long does ring sizing take?
Expert ring sizing by our jewelers normally takes from 3-6 business days. Need a ring resized sooner? Our jewelers can sometimes accommodate a rush order for an additional charge. Please contact us by telephone for assistance.
Do you guarantee your ring sizing?
Absolutely. We have our own company jewelers and we guarantee that every ring sizing is done in a solid and strong way with the correct metal used for a permanent solder joint.
To avoid the disappointment and hassle of receiving an incorrect size and having to return an item, please be certain of your ring size before placing your order.
We recommend the following tips for determining ring size:
Have a ring which already fits you professionally measured by a jeweler. If you do not have a ring to measure, you will need to measure your finger.
If you are measuring your finger, measure your finger when it is warm - finger sizes change throughout the day, depending on temperature, activity, and diet. A ring which fits well will slide on easily but will offer a bit of resistance for a couple of seconds when being removed from the finger.
Ring size is generally 1/2 size larger for the fingers on the dominant hand (the one used for writing).
If your finger is a lot larger around the knuckle than at the base of your finger, you will want to choose a size that slides on with a small bit of effort, with the ring fitting snugly enough over your knuckle with a bit of resistance as you slip it on so that even if your ring is loose at the base of your finger, your ring will not slip off.
It is a good idea to have your finger sized by trying on plain wedding bands in a jewelry store or department store in the same width of the band you are purchasing. Some jewelers will attempt to size your finger using a collection of very thin rings which are attached to a large ring (the whole thing looks like an old time "jailhouse" key ring). We do NOT recommend this method as the only method of determining your ring size, as these rings are considerably thinner than most rings and many of our customers have ordered rings in too small a size after having their finger sized with these very thin rings.
When purchasing a band 4 millimeters or wider, you should try on a wedding band in the exact width of the band you will be purchasing. Please note that in wider bands most customers will need to order a larger ring size than usual, due to the amount of space that a wider ring will cover on the finger and the space needed to slip over the knuckle. For rings from 4-6 millimeters wide, the majority of customers need a 1/4 to 1/2 size larger than their usual ring size, for rings from 7-12 millimeters wide, most customers will need a ring 3/4 to 1 size larger than their usual ring size.
Rings can be sized to 1/4 sizes, but generally 1/4 sizes are more relevant in smaller finger sizes.
Please keep in mind that fingers are soft and not completely round (unlike a metal ring), and that the best ring fit for you will be one that will stay on your finger securely and comfortably.
Please remember, the best and most accurate way to determine ring size is to have your finger measured with a ring in the same millimeter (mm) width as the ring you are considering purchasing. We also have an international ring sizing chart and a printable ring sizer for your general reference, viewable HERE.
What if I want my own jeweler to size my new ring?
Please be aware that rings altered in any way by an outside jeweler are NOT returnable for refund, exchange, or credit. Sizing a ring involves heating the metal to a very high temperature and damage to gemstones and the rest of a ring can occur during sizing. Our talented jewelers are specialists in sizing rings with intricate design details and when we size a ring we take full responsibility for the quality of the work done, but we can obviously not guarantee the work of others. Please also note that we offer a 1 Year Warranty on our jewelry items over $450, which will be voided if your ring is sized by your jeweler.
If you are going to have your ring sized by your jeweler, it is a good idea to have the jeweler guarantee in writing their sizing work against future breakage and damage to the sizing area and the ring itself. Be sure to also make certain that the jeweler is sizing your ring with the same metal and karat (if gold) as the metal in your ring. We have seen platinum rings in particular, sized with white gold, and sometimes even yellow gold, and then plated with white gold, which is completely wrong and does not make for a strong sizing joint and will also not match in color with the rest of the ring. We have had many customers who are unsure of the size they need who have purchased their ring first and then sent it back to us for sizing. Most of our customers have found that our ring sizing charges are more reasonable than the average retail jeweler would charge, and customers also feel added confidence in the fact that we also fully guarantee our work.
How much will ring sizing cost me in the future?
If you do not know your ring size, or decide not to have your ring resized when you place your order, you can send your ring back to us for expert ring sizing. Future ring sizing is priced the same as ring sizing on the online item page where you placed your order.
For Women's Rings which have sizing as an orderable option, ring sizing is generally possible from a size 4 to a size 9.5.
For Men's Rings which have sizing as an orderable option, ring sizing is generally possible from a size 7 to a size 13.5.
Rings can sometimes be sized to even larger and / or smaller sizes, which would depend on an individual ring's structure as evaluated by our jewelers and would be done at an additional non-refundable cost. The associated ring sizing charges are viewable on the original item page where you placed your order.
Rings which can be sized by our jewelers have ring sizing as a separate orderable option on the individual ring item page. Rings with patterns which encircle the entire ring or which are set with gemstones which encircle the entire ring are not re-sizeable, and we do not offer ring sizing options on such rings.
Can I get future ring sizing?
If you are in a rush or you don't know your ring size, place your order for an in-stock ring size now. Once you determine your size, simply contact us for a Ring Sizing Authorization Code and instructions on safely sending your ring back to us. Your ring will be sized according to the same pricing as noted on the item page!
What if I want to return a ring that has been sized?
Rings sized by us are completely returnable for a refund of the ring purchase price minus any customer paid ring sizing charges. Rings sized by your jeweler would be considered altered and will not be accepted for return, refund, exchange or credit.
QUESTIONS? Call Us!
1-310-659-0059 International email@example.com