Posted By: SNODIFYable
, San Luis Obispo, CA
Antique Jewelry Mall Response:
Thank you for your positive review of the quality and value of your ring!
It is unfortunate that you felt it necessary to give your ring a 3 star rating solely due to the fact that our jewelers can not size your ring smaller than a ring size 4. This information is clearly available to all of our customers before purchasing right on the item page where ring sizing is orderable.
Our jewelers do not size rings below size 4 because most styles we offer can not be bent that small without destruction to the ring or design. Sizing rings to very small sizes and very large sizes creates misshapen and altered items which would be unreturnable for a refund. As we guarantee everything we sell with a 45 day return policy and a lifetime warranty, we do not allow our jewelers to alter items in such a way item would be unattractive, structurally unsound, and not saleable to another customer if returned for a refund.
We appreciate your valuable comments, as they will help other customers to make informed purchasing decisions, and welcome any questions you may have at any time.
Team Leader, Customer Service
Have similar question or concern? Please contact our customer service
department so we can assist you. We are available via phone at
800-292-4900, by email at email@example.com, and online Live
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