Customer Reviews and Testimonials
At the Antique Jewelry Mall, we pride ourselves on offering wonderful and unique jewelry items backed by excellent customer service. Below is a sample of some of the many positive comments we have received from our valued customers and the press.
Our Customers Say It Best...
"The ring arrived at my son's house in time for Christmas and it is even more attractive than the photos on your site could reveal. Thanks for taking care of my last-minute change of shipping address. Best regards," - Mark W.
"I received the ring just minutes ago, and I love it! Thank you so much for all you did, and especially for the free shipping in two days. Sincerely," - Ron S.
"Dear Susan, I have just received the replacement earings and opened the package...and I am thrilled beyond words! Thank you so much for sending me these; they sparkle and are so becoming!. They are just what i dreamed of and I extremely grateful for your graciousness in exchanging the others. Please know that I will wear these with even more more joy than the old ones I lost! Thank you so much, Sincerely," - Anna A.
"Completely satisfied with my whole experience with AJM. My ring was completed when they said it would be, and only 2 day shipping when it was completed! I was overjoyed when I opened the package to reveal the most perfect ring I have ever laid my eyes on. They called to check up with me several times, and as soon as it was finished. I couldn't be happier with them. I'm in love with my ring, and can't stop looking at my finger! Thank you all so much!" - Lillie J.
"Thank you for getting my antique replica with ruby, to me in plenty of time for our fortieth anniversary. The ring is beautiful and sized just right. Thank you again." - Loreta K.
"Thank y'all so much for such a quality product delivered so promptly!" - Jordan H.
"Very happy with purchase, even prettier in reality than in the pic. Sizing spot on." - Jennifer Z, Australia
"I received the lavaliers today and they are exquisite! Thank you!" - Julie H.
"Dear friends at Antique Jewelry Mall, I just received the gold scroll filigree ring, and I felt compelled to e-mail you to tell you how pleased I am with it. The filigree work is very fine. Really exquisite! Thank you for another beautiful ring from Antique Jewelry Mall." - Stephen R.
"I am DELIGHTED with my products which arrived this morning - The earrings and pendants are lovely – thank you very much indeed. It’s rare to get something online that exceeds expectations" – R.T.
"Just wanted to let you know the ring was right on time - thank you very much for the upgrade - very nice doing business with you. My girlfriend liked the ring very much." - David G.
"The item was exactly as described and was the perfect gift. The wrapping, shipping, and communications were excellent. Thanks!" - Ken L.
"I ordered this wedding band to match another ring I purchased last year for my wife and once again everyone was helpful in assisting me in the purchase. Once I ordered I even got a call from one of the sales people to make sure I was ordering the correct size. This place is great! Shipping was fast and I will continue to do business with them in the future. I highly recommend Antique Jewelry Mall." - Tim D.
"The ring looks amazing!!! Thank you so much for all of your help and outstanding customer service. I was unsure if I'd have the ring on time, but you made it happen before schedule!!! Thank you for making this special occasion worry free and memorable!!! Best Regards" - Tom F.
"I was so excited to receive my beautiful piece
Of jewelry, the ring was so much more beautiful than in real life. Antique Jewery site exceeded my expectations, I was a little worried about ordering online, but there was no need to be concerned as I had emails informing me when it was shipped, along with a tracking code and contact number. I would buy again from them!" - Regards, Tanya from Australia :)
"My experience with Antique Jewelry Mall was great! Online ordering was easy, the customer service representative was knowledgeable and very helpful. The merchandise was delivered promptly and was even more beautiful than the online photos. Complete satisfaction with my purchase is the best description." - Jacob M.
"I ordered an engagement ring and the price was great. Also, it arrived in a timely fashion and well protected in the mail. They also insured the package, keeping me knowing that the ring was safe. It arrived it stupendous condition and I can't wait to give it to my girlfriend." - Dylan J.
"I'm so impressed with my purchase.I've been showing all my friends & telling them to access the site." - Helen R.
"My shopping experience at Antique Jewelry Mall was terrific. I felt that the pictures were quite accurate (very important when shopping online, especially for jewelry). My ring arrived very quickly (I had it shipped overnight) via FedEx. The site is well laid out and I found that all the various options (sizing, return policy, and shipping info/options) were intuitive and, where needed, well explained. I would most certainly shop at Antique Jewerly Mall again." - Cullen K.
"I just wanted to thank you Mike for the wonderful costumer service!!! You certainly should be rewarded!! My ring is more than I could have ever expected. Your company certaily provided quality merchandise." - Katherine M.
"Thank you, I received the cufflinks today and I am totally thrilled. I will certainly recommend you to friends and family." - Erica M.
"I just wanted to comment on your excellent customer service. I love the ring I bought, so I was already a fan of Antique Jewelry Mall. But when I recently needed a repair, everyone I spoke to was incredibly helpful and friendly, and the entire process was efficient and painless. I was so impressed, I wanted to say thanks." - Jessica D.
"Thank you so much for fixing my ring! It is beautiful. Even more so than before." - Debbie
"The rings arrived on time for the wedding and the bride and groom are thrilled with them. With all the work and the preparation for the wedding, when it was all over the rings are what will last. Thanks for being part of a wonderful union!" - Sylvia G.
"I LOVE my ring.... it is beautiful... I could not be more delighted with the product, customer service, and will shop here in the future..I was skeptical about purchasing online, no need to be skeptical when dealing with this company." - A. Pendleton
"Oh my heavens!! My rings arrived and they are ABSOLUTELY beautiful!!! You have a wonderful product!" - Susan N.
"Thank you so much for all your help. My girlfriend really appreciated the ring. Your flexibility and understanding with our situation really enabled us to get her gift to her before she deployed, and I really appreciated it. Thanks again. Respectfully," - Michael J.
"Bought the locomotive silver cufflinks for my Dad for Christmas. He loved them! They are great quality." - Lisa C.
"When I called about my order the rep advised me well on the subtle differences in ring sizes. Since I no longer needed custom sizing, I was able to add expedited shipping to my order. I will be buying our wedding bands next month. Excellent company!!!!!" - W. Burnley
"I ordered some cufflinks as a gift for a friend. They arrived quickly, they were clean, shiny and beautifully boxed and our friend absolutely loved them. If I knew of anyone looking for this sort of item in future, I would definitely recommend Antique Jewelry Mall." - Ann J.
"This is the second purchase from Antique Jewelry Mall and we could not be happier with the quality and uniqueness of the merchandise! Thank you for offering great products that no one else has!" - Trent V.
"My fiance ordered my engagement ring from you and gave it to me Valentine's Day. IT IS BEAUTIFUL!! I had told him the style and stone color I would want someday and he did the rest. Thank you for helping him pick out the best ring. Thanks again. Sincerely, Very Happy Future Bride!" - Marian A.
"The cufflinks that I ordered arrived exactly on time and are beautiful....even priettier than their picture on the web page. Thank you." - Waneen S.
"The ring was gorgeous. Totally unanimous sentiment from all her friends and family. Thanks again for expediting the order for me. When we get married....I'll come back to you for the matching band." - Phil Y.
"We ordered too late to guarantee a Christmas delivery but even during what is likely the businest time of year they delivered early (including clearning Canadian customs)!" - Nicholas D.
"Beautiful setting! Great customer service. The engagement setting was even more beautiful than the picture. I was hesitant at first about buying jewelery online. I am more than pleased. I would definitely recomend this merchant. Buy in confidence!" - Scott A.
"Buying a ring on the internet was scary for me, but the staff did their best to answer all of my questions. I feel they were honest and I would gladly do business with them again." - John C.
"I was thrilled with my purchase of the Lucky Horse cuff link purchase for my son's Christmas gift and even more so when I saw how pleased he was with my choice. He felt the way I did about their beauty and quality of workmanship. The ordering, service, method of packing and delivery was great and so convenient for me. At first I was hesitant about buying an item like this online but now know I would not be hesitant to do this again. I truly felt Antique Jewelry Mall gve me the same treatment I would have received in any well-known, reputable jewelry shop and I did not have to leave my house in bad weather to find what I was looking for!" - Marie S.
"I was looking for pug cufflinks since we have a pug puppy and I randomly came across this site. My husband who I bought the cufflinks for has nice stuff like David Yurman cufflinks so I was a little weary ordering jewelry from this web site - sight unseen for $115. I was 100% satisfied with my purchase. The cufflinks are exactly as pictured -- actually even nicer. They were in a nice cufflink jewelry box and even came with a blue gift bag with a gift tag. The presentation was beautiful and the cufflinks look shiny and perfect. My husband who is very picky at not a real jewelry guy absolultely loved them. He likes them because they are subtle. I looked all over the web and these are definitely the nicest pug cufflinks I found and they are teh whole body not just the face. I would definitely order from Antique Jewelry Mall again!! Thank you!" - P. Klein
"Customer service and products were great. I had to return the ring I bought -- it just didn't feel right even though it was lovely -- and the return process was painless." - Alison R.
"This was the easiest online transaction I've ever done. I bought an engagement ring, it was non-standard, ruby with diamonds around it. My fiance said yes and she loved the ring. I would recommend them to anyone. The service was lightening fast and they provided a high quality product with some wonderful little touches such as a gift bag and even a piece of tissue to put in it. Great job Antique Jewelry Mall!" - George P.
"I just wanted to let you know that I received the Grand Piano Cuff Links yesterday and gave them to my husband last night for our Anniversary. I couldn't believe the response when he opened the box. He was so surprised and he really was pleased. He wears French cuffed shirts routinely and said he will wear the pianos, making sure that everyone sees them. I will also note that he has just about everything and trying to find something different for him is always a challange. Thanks to all of you for making this happen AND sending jewelry that can be worn very proudly." - Karen D.
"I am very impressed with the cow cufflinks and even more impressed that you have free shipping and that it came with a Christmas bag and tissue paper. I can't wait to see my boyfriends face when he opens his gift." - Cassie T.
"The piece I ordered arrived promptly and in beautiful condition, and it looked even more amazing in person than its picture on the Internet. I will definitely be ordering jewelry from Antique Jewelry Mall again and will recommend their site to anyone who's looking for a unique, stunning, and affordable piece of jewelry." - D. Lyons
"My fiance is thrilled with the ring we purchased. Thank you." - Jason N.
"Just thought I would drop you a note to say that my cufflinks have arrived safely and they are absolutely delightful." - Hilary L.
"Excellent customer service! My package shipped the same day and arrived first thing the following morning. I would definitely feel comfortable buying from them again." - Sonya S.
"I was pretty skeptical at first at the thought of buying fine jewelry on-line, especially something as important as an engagement ring,
but my fiancee and I were blown away at the beauty of the product. The price was very good, and the fact that we
didn't have to pay tax on the purchase (in VA) made it that much more attractive to buy over the net." - Shawn B.
"My experience with AJM was wonderful. It was the only place I could find the perfect ring for my girlfriend as an engagement ring, but it was also the best value I found anywhere online. Would highly recommend this vendor to anyone." - Kandis B.
"Thank you, thank you, thank you.
The timing, the craftsmanship, the sizing, the diamond, the...
All of it was perfect. I greatly appreciate your help in making one of the most important days in my life and the life of my wife wonderfully memorable. I will recommend you to everyone I know." - Matt G.
"I am writing to thank you for the beautiful sapphire engagement ring my boyfriend gave me yesterday when he proposed. I had found your website a couple of months ago using a Google search and was pleased to finally find the gorgeous filigree ring I had been searching for in estate jewelry. When I found your site I instantly fell in love with R138, the diamond and sapphire ring in white gold. I will be purchasing the companion ring soon, the curved diamond band. Mike said he received excellent and speedy service from your company -- even though he called and changed his order -- and is greatly appreciative as well. In fact, he had the ring appraised for insurance purposes, and found the ring to be worth more than he paid for it which is always a great feeling!
Thanks again and I will be ordering again from you in the future!" - Ashley
"I just wanted to say thank you very much for everything. You humored us when we called 5 different times and always kept is updated. Also, you called to verify the ring size and the correction you recommend fitted her perfect. Thank you once again for your outstanding customer service and perfect jewelry!" - Ryan H.
"The item I originally selected for purchase became unavailable after I placed my on-line order, so the customer service rep called and worked with me to find a suitable alternative at an excellent price. I appreciated the personal service and quick response to resolve the
problem with my order. My purchase was delivered on time and was exactly as promised by the customer service rep. Overall I was extremely pleased with the experience." - Jeffrey S.
"Buying my engagement ring from the Antique Jewelry Mall was a smart decision! The ring is very unique, absolutely stunning, and was offered at a terrific price. We also purchased my wedding band from AJM. Their customer service staff are the most professional and responsive of
any Internet business Ive used. I have no hesitation in recommending AJM for all your jewelry needs." - Teresa W.
"I'm 100% satisfied. There was an issue during my order and it looked like I wouldn't have my ring on time, but Antique Jewelry Mall went the extra mile and upgraded my shipping and every thing worked out great. I highly recommend them." - Levi K.
"Every time I got off the phone with their customer service rep. I grinned. She was so incredibly helpful and kind. They did a great job. If I ever buy jewelry online again it will be through them." - Jeremy G.
"this was the first time i have used them, and i was MORE than pleased. the product was just as described..they promised fast delivery and came through even in the final days of holiday rush. and then on top of all that, it was very well packaged in a lovely jewelers box AND the
final great thing was they included a holiday gift bag and tissue...and it wasnt a store bag..this was a little colorful santa gift bag. that just blew me away~talk about customer service!!! to say the least this was a WONDERFUL experience and i rank them #1!!!!" - Mary D.
"Thanks again for going "above and beyond", taking the extra time to research my request. I will recommend the Antique Jewelry Mall to others, and will definitely shop there again myself." - Elaine P.
"Got the ring yesterday, looks great. Thanks." - Mickey M.
"This company is wonderful. When they say they take customer service seriously, they mean it, above and beyond what most online companies would do. Quick example: I accidentally ordered two Womens rings for my wedding. Seeing that my name was a mans name, they called me for no other reason than to make sure my order was correct. As it stood, the order wasnt correct, and they assisted me in finding a matching Mens wedding band. Professional with a personal touch, what could be better?" - Philip M.
"Excellent Service-Great Product. No Complaints." - Gerry F.
"Antique Jewelry Mall is excellent! My girlfriend lives out of state and I needed the ring by a certain day because I was flying out to see her and I wanted to propose that weekend. I contacted AJM to find out the status and to let them know my order was urgent. I was assured that it would be delivered on time. It was actually delivered earlier than I expected! Their customer service is great and the ring is beautiful. My experience with AJM was first rate and I would highly recommend them. Now I only hope the experience when I pop the question goes as well. Thanks again Antique Jewelry Mall." - Dave B.
"My fiancee was a bit leary about ordering my wedding set online, but everything went great. I called AJM a couple of times to have some questions answered and they were so patient and friendly. I love my rings and would do
business with them again!" - Christine F.
"The cuff links are beautiful. The price was right. I am very satisfied with my purchase and plan on recommending Antique Jewelry Mall to friends and family!" - Pamela S.
"All I can say is that she loved the brooch." - Bertis V.
"The selection of wedding and engagement rings was amazing and different from the average mall jewelry store. I fell in love with a gorgeous art deco style wedding band--like nothing I had seen before. Customer service was extremely prompt in email response and over the phone. Delivery was very quick and protected. The only slight hiccup was my ring was labeled white gold when I had ordered platinum--but when I called in, their customer service was very apologetic and had me check the engraving inside the ring to make sure it was the metal I had ordered. And it was correct, just a packaging error. Cant wait for another opportunity to buy again from Antique Jewelry Mall!" - Farnaz A.
"Thank you for your excellent service. He loved the cufflinks!" - Helena O.
"The Antique Jewelry Mall site is very consumer friendly. Their selection is vast and presented very well. Delivery was made in a very timely manner. I would definitely deal with them again. Sincerely" - Beverly M.
"Antique Jewelry Mall representatives Laura and Monique were the most helpful people I have worked with when searching for my fiancees engagement ring. They were the most knowledgeable people in the industry I have met. They helped me beyond my expectations. Thank you so much." - Franklin J.
"Having never bought jewelry off the web before I was apprehensive about my purchase. I had compared a lot of prices between online merchants (higher priced) and eBay (lower priced) - but I wanted a decent quality stone and the right ring for my wifes 1 yr. anniversary . I was
overjoyed at the customer service on the phone - they picked up the receiver quickly and answered all my questions promptly about the gem clarity and assured me it would arrive in time. My wife was stunned, she loved the ring, it was just what she wanted. I would, without hesitation, highly recommend Antique Jewelry Mall for your next purchase." - Scott C.
"Excellent customer service by the staff!." - Jeannine S.
"I just wanted to thank you for the order. It arrived on time, was beautifully packaged, and exactly the quality I expected. I have had unfortunate experiences in the past when ordering on line, and this purchase pleased me (and the recipient, my husband) tremendously. I will add your website to my list of favorites and not forget you in the future. Thanks again for living up to your promise." - Grace T.
"Just to say thank you. You recently sent a pair of grand piano cufflinks to me in the UK, via a friend in California. They arrived today and I am just writing to you to say how beautiful they are and to thank you for your help. I know my son will be delighted to received these on his birthday next month. Once again many thanks." - Valerie S.
"Thanks so much the ring it is absolutely lovely! My friends and family have been so impressed with the quality of the diamond and the beauty of the setting. Thank you very much." - Anne C.
"I wanted to email you and thank you so much firstly for phoning me at home to confirm my order and secondly to let you know that I have received the product already in New Zealand and the cufflinks are really lovely. I am very happy with my purchase. Thank you so much." - Anita K.
"We are very pleased with the ring. It is beautiful. Thanks a lot." - Morten W.
"These folks are great! my girlfriend and now fiancee loves the ring that i got for her. The service is reliable and the ring styles cant be found anywhere else. i highly recommend them." - Aashish R.
"I had a problem with my credit card so they upgraded my shipping to make up for lost time, free!" - Adam L.
"I searched high and low for just the right engagement ring, juggling looks and prices as I went along. I found the perfect ring at the perfect price at
Antique Jewelry Mall. Noting that the picture looked a little bleached out, I sent an email asking about return policies in case it wasn't what I wanted, and they responded quickly that I had 2 weeks to return it if not satisfied. She loved it, and now Im getting married next year!" - Brian A.
"The ring arrived yesterday and it's AMAZING!! Thank you very much." - Joshua S.
"I have ordered from Antique Jewelry Mall twice now (once for the engagement ring and onece for the companion wedding band.) Both times the merchant exceeded my expectations and the experience was great. I never thought Id be comfortable buying jewelry online, but Antique Jewelry Mall took care of any worries I had and I plan to shop there again in the future." - Andra P.
"Very quick service and it is just as I expected!! Excellent vendor!!" - Jennifer B.
"Dear Susan, I don’t know how to begin to say thank you. I spent a little over a month learning all I could about diamonds (C’s), then about platinum v. white gold. I located your store one day while querying for Antique and Art Deco rings; and if I may say, to start off I was truly impressed. But when I called mainly with questions, you had no rush and stayed on the phone to guide me and compare the different rings I was debating.
I am 29 years old and have found a woman like no other in the world, hence wanted the ring to match. It will be my first engagement/marriage and I believe it is very personal, which is why I feel the way I do inside, and want to let you know how much it meant to me when you said you would wait for the diamond and view it carefully so that it is what the GIA certification said it was. And when you called me and told me your personal and then professional opinion, I trusted you, and am glad I did.
Well, I received the diamond November 18, 2005 and believe me, I was nervous. I opened it and I was absolutely stunned, it was more beautiful than I could have ever imagined or expected. I called you later that
afternoon, not to just say that I received it precisely when you said I would, but moreover how happy I am!!
I told you that the perfect ring to depict that perfect person is something very personal, and I do not know where to begin to say thank you. You assisted me and were more than patient with all my questions.
You never urged me into anything, and you were more than knowledgeable on everything (girdle, table, rhodium plating, C’s, etc..). I could not be happier. I want to tell you thank you. A personal thank you to you. And I want to say thanks to all those at Antique Jewelry Mall for creating a perfect ring. I will tell my future wife
Jennifer about my experience, and we now know where to find our wedding bands. Thank you." - Adrian R.
"The jewelry was beautiful and quickly, safely delivered." - Duane R.
"This is to thank your superb sales rep Maggie. I requested the ring be sent ASAP and she stated it would be approx 7-14 days. I received the ring in 4 days. Maggie, you truly made my life much easier. Thank you for the wonder memory and I highly recommend your company. Sincerely," - Zack J.
"The engagement ring my fiance gave me on Christmas Eve, from your online store, means so very much to me. The ring is nearly identical to my Grandmother's wedding ring, from when she was married in the 30s. Instead of a
diamond, however, the ring has an aquamarine - at our request - to honour the stone in my Mother's engagement ring. Because my grandmother's wedding ring is
18k gold, it was far too soft of a band to pass down to me for my own wedding. I truly cannot express how happy you have made me by providing this extensive, QUALITY selection of jewelry, and including this design which is so like my Grandmother's. When the time comes, we will be blessed once again to obtain beautiful wedding bands from your store. Thank you so much," - Joy G.
"Their products are even nicer than the pictures. I even called for some questions and they were very very nice comfortable people." - Eileen K.
"WOW!! The band is absolutely beautiful! With the original wheat band I tried to imagine how it would look with the diamonds (I think my finance was a little skeptical how it was going to turn out) but we both couldn't have imagined it would turn out this beautiful. It compliments the engagement ring so well and is a gorgeous piece just by itself. It's so nice to find jewelry that is so original instead of the standard channel
and/prong setting you find at most reatilers. We are extremely pleased!!...Thank
you again!" - Sandra B.
"Loved doing business with these folks and beautiful rings too!" - Elizabeth A.
"Dear AJM, Let me tell you that even though I returned that ring, I very much enjoyed doing business with you. Customer service, competence, speed and honesty were absolutely top notch from amongst all the internet firms I have dealt with in the last 10 years! Keep up the good work! Best regards," - Nick M.
"Hi Susan, I wanted to let you know that the rings arrived yesterday and they are perfect. Thank you for sending them so quickly. Igor and I are very pleased with everything. Sincerely," - Margarete
"This is the second purchase Ive made from Antique Jewelry Mall and everything went smoothly again. They are fairly priced and easy to work with, I will definitely order again." - Jeanne V.
"Beautiful product at an excellent price. Highly recommend you purchase from this online retailer." - Anthony P.
"I just wanted to express my satisfaction with your process. I had not ordered on line for a very long time because of difficulties in placing orders and total dissatisfaction with the product when I received it. I would like you to know that the ordering process was smooth. I also spoke to a customer service rep and she was extremely pleasant and helpful. And of course the final test was when I received the merchandise. The necklace I ordered was to my complete satisfaction. I hope to be ordering more from you in the near future." - Denise S.
"I just received my ring and it is absolutely gorgeous! It fits perfectly! I just purchased it on Thursday and wasn’t supposed to get it for 5-7 days, but here it is on Monday, only three shipping days after I ordered it, and all the way on the other side of the country!--so it was a great surprise on this cold, rainy Monday! The web site picture, as clear as it is, doesn’t really do the ring justice. I was actually a little concerned as to how it would really look, but I could not be happier with it! I’m so excited to get married now! Haha…but this really does take some of the stress away! I don’t want to take it off! Ok, back to work. Thank you so much for your wonderful jewelry and VERY helpful associates like Maggie (which by the way, is the name of my future Mother in law!)—Hopefully I won’t need your wedding ring selection again, but I will give the web address to my fiancée for gift ideas! Take care!" - Jennifer M.
"The pendant is beautiful...very delicate, and I received it in a very short period of time. I would not hesitate to order something again." - Alice
"Excellent transaction. Couldnt ask for better." - Linda F.
"Dear Antique Jewelry Mall, Especially Maggie and Susan, who helped me
immensely, SHE SAID YES!!!!!!!!!!!!!!!!!!!!!! AND SHE LOVES THE RING!!!!!!!!!
(It is more beautiful than what I ever imagined it to turn out to be!)
Thank you so much for all of your help and last minute adjustments,
everything turned out fantastic!!! Sincerely" - Ryan S.
"Thank you. I have just received the ring, and it is lovely. Thank you
for your help. You will be receiving by business in the future." - Dave B.
"Hello, I just received my charm today and I have to tell you how delighted I am. I needed it to replace a charm I lost last year from my original charm
bracelet that I have actually had since I was 9 years old (way back in 1958) and it was brand new then. I think I put the last original brand new
charm on it in 1967. Anyway, although the charm I lost was a phone, the graduation cap fits perfectly and since I never got one for my own high
school or college graduations, it is perfect. I even put it on the bracelet myself. Thanks again." - Susan K. G.
"It was first experience and everything went very smoothly and I
love my purchase...thank you so much." - Karen A.
"After I placed my order, but before it arrived, I emailed the Antique
Jewelry Mall with a question about the item Id ordered. Due to past experiences
with other online companies, Id expected either a form email response, or even
no response at all. But within a few hours I received a very personal, detailed
response, answering the specific question I had asked. Their selection and
prices are far superior to other antique jewelry websites, they shipped the item
the same evening that I placed my order, and their customer service (at least in
my experience) is excellent. Their website is also very informative, as far as
explaining the differences in the various items that they offer. I would highly
recommend them to anyone." - Janis N.
"Hi, Rings have arrived. Am thrilled to bits. Thank you. Regards" - Moira S.
"Hello, I received the package yesterday and wanted to say thanks for the extra
thoughtfulness of including a gift bag and a card - just in time for
Xmas. The ring looks spectacular. Thanks again." - John Z.
"Great service. Great product. Great price." - Adam F.
"I ordered the silver Art Deco ring with frosted
crystal and small diamond ... it arrived Friday and I am enchanted. It
has that lovely half-awkward, half-graceful Art Deco look perfectly.
Thank you SO MUCH. You even included a Christmas gift bag and tissue. You guys are
great." - Kate W.
"Thanks again for all your assistance - and you can bet I'll pass my
delight with your merchandise and service on to my friends." - Ruth B.
"Hello Susan, Many thanks for the ring - it arrived safely on Monday morning. I proposed to my partner this morning and she agreed to be my wife (well
after 11 years together it was about time!). She was delighted by the ring - it
was exactly what she would have chosen herself. And fortunately it's a perfect
fit too! Thank you for all your help and kindness. Kind regards." - Neil R.
"I would definitely recomend that ANYONE purchase their jewelry from Antique Jewelry Mall. They were very professional and had my ring to me in the matter of a few days, just in time for my engagement party. They went out of their way to get it to me quickly, I will definitely
use them again." - Rhonda B.
"hi, just a little note to let you know how pleased i am with the garnet earrings
i purchased-they were even more beautiful than i expected and since they are a
gift for my sister, i am sure she will be delighted-the perfect touch was the
gift bag you supplied-what a great company to deal with-i'll be looking forward
to my next purchase from you, happy holidays, sincerely," - Maureen P.
"I just wanted you to know that I received my replacement ring yesterday and I absolutely love it. It was a bit of a rocky road, with the first ring being stolen in the mail and having a stone fall out of the second, but I like this one the best, so there must have been a reason! Plus your customer service was simply excellent through all the ups and downs. I am a fan for life.Thanks so much," - Naomi S.
"I very much appreciated what did you do for me in couple days ego. "Everything is on the right place I mean left hand":-) One more time Thank you." - Martin R.
"Excellent service , there was a question about my shipping address
due to a P.O. Box attached , their customer service called to clear
up the question before shipping to assure proper fast delivery. I will
purchase from the Antique Jewelry Mall again without hesatation.
Everything I expected and more." - Gordon S.
"I have ordered from them a couple times so far and I will continue
to order from them. Price, service and quality is exceptional." - Michael K.
"The customer service provided to me by this merchant was surpassed only by the quality of the products they have available. I truely look forward to shopping with them again. Saying that I was impressed by the quality and detail of the engagement ring that we purchased, is a huge understatment. We were amazed. Thank you AJM for making this experience so wonderful!" - Tracy P.
"This is one of the most customer-service oriented internet companies
I've ever dealt with! The ring I ordered (and fell in love with) had already been sold but a VERY HELPFUL sales associate, Susan, did some detective work and found that the ring was being returned. She reserved
the ring for me and it was quickly shipped to me once it returned to Antique Jewelry Mall. The ring was much more beautiful than it appeared
in the online photo and was in excellent condition. I will not hesitate to shop here again!" - Sara S.
"I needed delievery in a hurry and they did it without fuss.
Excellent service, highly recommended." - John S.
" I just wanted to let you know how pleased I am with my purchase of the rose gold antique wedding band. I have just recently found out about the rose gold and the ring I ordered fits perfectly and is absolutely beautiful. The service and communication from your company was excellent. Thank you and I hope to be able to purchase from you again in the future." - Jan B.
"I was very pleased with Antique Jewelry Mall. Their service is excellent. When I realized I had made an error in my address, they were quick to help me correct everything and shipped my item right away. Thank you." - Starr M.
"Dear Susan and the rest of Antique Jewelry Mall. I got my ring today. It is absolutely stunning. Thank you so much for
working with me, and for the fantastic service." - Todd P.
"I just wanted to let you know how happy my husband is with the pendant -
it is exactly as was described and he is so delighted. Thank you for all of your
help in making his birthday a special one." - Kathy J.
"Hi, I received the ring this morning. It is beautiful. Thank you very
much for working with me on this. Cheers" - Fabian F.
"I love this ring!!!!! My fiance proposed on 12/26 - thanks so much for
your help with the pictures of the setting - he got a round brilliant cut 1.01
carat diamond for it that is simply stunning!" - Michelle R.
"I just wanted to confirm that I did receive my ring setting. It looks
great!!! Thank you so much for helping me with this very special time in my
life. You were very professional and courteous towards my request and needs. I
greatly appreciate your help! I will recomend you to anyone in need of anything
you could provide. Thanks again!" - Justin T.
"Got the ring .. it's absolutely gorgeous .. and she she said YES !!!!
We'll be talking very soon to get the wedding ring. Thanks for everything." - Clyde C.
"We really like your site, you have beautiful jewelery and for an
affordable price. Thanks." - Jedd S.
"Hello and good morning. I just wanted to drop a note to say that
I received the ring this morning. It was even more beautiful than I
imagined. Please thank Maggie again for all of her help!!" - Chris
"I couldnt be more satisfied with Antique Jewelry Mall!
Had a special request, which they complied to in a timely manner. Great customer service! Highly recommend it!" - Hamid D.
"I wanted something special for my best friends birthday and I really
found it at your website. You have an extensive and beautiful collection of
Victorian slides and my friend was thrilled with her gift." - Nancy K.
"The penguin cufflinks are adorable and well made. Thank you for making such a unique item available!" - Jacquelyn C.
"Dear Antique Jewelry Mall, We received the ring today. It is perfect in every way. It is
completely stunning and I like it even more than I thought I would. The size is
also perfect. Thank you for taking the time to double check with me about
that. Your customer service is outstanding. We look forward to shopping with
you again and we will certainly recommend your business to our friends. Thank you so much! Best Regards,"- Amy M.
"The ring is beautiful, and my (recent) fiance loves it. The service was incredible, and the delivery was quite prompt...just in time to
propose when I wanted to. I would recommend/purchase here again without a doubt." - Trevor R.
"Thanks for the professional service and quick shipping. The ring
arrived on time and is beautiful. I will definitely recommend you to others."
"I am thoroughly pleased with my purchase. I am a civil war
living historian and the rose gold band fits well into this era. My original
wedding band is made of rose gold and came from 1863. Due to its antiquity I
don't like wearing it too much, especially at re-enactments. This new ring will
allow me to do that. Thank you." - Paul F.
"The ring setting arrived today and it is beautiful. I placed the
blue diamond in the center and it looks smashing. My sister is going to love it!
THANK YOU. I will try to take a decent digital photo of the completed ring
and send it to you. Best Regards." - Donald G.
"I highly recommend Antique Jewelry Mall. The quality of their
merchandise is unbeatable. I purchased an engagement ring for my now fiance
and she absolutely loved it!" - Alan H.
"Just got the cufflinks. They're perfect. Thanks." - Rory G.
"I looked high and low for an engagement ring for my girlfriend. I found
Antique Jewelry Mall's selection extensive and service better than any place
I've ever been. Not only did they hold my hand through the whole process they
also educated me on what I was looking for.. End result, my girlfriend said yes
and I saved an estimated $5,000. This would not have been possible for me at an
Mall Jewelry store. I love these guys!" - Cory F.
"Item exactly as described and promptly shipped. Thanks!" - Roger
"Thank you for the great speedy service. I ordered my gift on Monday and received it today (would have been
yesterday but I wasn't home to receive it). The cufflinks are beautiful and the fact that they came
with a little Santa bag to wrap them in is awesome. I would recommend Antique Jewelry Mall to anyone.
Thanks and Happy Holidays" - Liz H.
"The ring arrived one day early and I am absolutely delighted with it.
Thank you for you prompt and courteous service." - Steven M.
"I recieved my wedding ring yesterday, and I wanted to let you know that I am very satisfied with it. The detail is even more beautiful than I expected. It
looks gorgeous next to my engagement ring. Thank you!" - Stefanie D.
"It takes a leap of faith to order something as personal as jewelry
online. I would have no hesitation, however, returning to the Antique Jewelry
Mall for future pieces. The professionalism, the quality, and the transaction
time was nothing shy of wonderful. The ring i bought came in an adorable
box, was even nicer than the picture showed on the website, and made my friend a
very happy birthday girl. Thank you very much!!" - Kate M.
"Absolutely WONDERFUL all the way around!!!" - Alan H.
"It was nice to receive a phone call from your customer service people
reassuring me my package would be delivered to my office in a non-disclosing
package. I didn't want my co-workers to know my business. Thank you." - Ed
"We received your package before Christmas and we were very pleased with
the product. Thank you for a job well done. We will be using you
again. Thanks again" - George B.
"The antique style wedding ring I bought is fantastic, very good quality, it arrived promptly and securely. Overall I would highly recomend this company to anyone else and will hope to use them again in the future. Thank you very much." - Bruce P.
"Hi - Thought you would like to know that the earrings arrived yesterday
and I love them. Thanks." - Ann C.
"I was VERY satisfied with everything... For my purchase I had to work with
the Customer Service department about my delivery address and I was treated
extremely well and extremely professional.." - Deana M.
"Exceptional customer service. Representatives are very knowledgable about their products, and were ready to disclose information about
the quality and source of their gemstones. The product I received was in excellent condition, properly packaged and sized as I needed. Any
expected or unexected problems with delivering the product were made immediately known to me." -
"Excellent shipping and delivery service! Beautiful selection." - Gloria K.
"I spoke with Antique Jewelry Mall on the phone before submitting my order.
They were very courteous and helpful. I needed to receive my order within two
days, and that's when I received it. Thanks!" - Charlotte B.
"The brooch arrived today. It is better than the picture. Thank you so much for your help in getting it here before
christmas. Great service and product. Sincerely," - Don P.
"Yes, thank you for the Great ring that you made for me! She loves it, I love it, thank you." -
Aaron O. SSGT, USMC
"You guys have been great! Thank you for giving me unparalleled service on
and off your site. Your 800 number staff was very friendly. I'm recommending
this site and your services to everyone I know, thank you again!" - Johnathan
"Perfect item! Very honest shipping! A true pleasure! Thanks! :)" - P. Manning
"Susan, I have been so pleased with your help and conscientious service over the phone. Who would ever think that purchasing jewelry over the phone was advisable? I’m such a person-to-person customer, but this setting was nowhere to be found basically in the entire southeastern United States . Anna and I have received a number of compliments on the uniqueness of the ring. And she wanted something antique and classy. That is what you created. Thanks so much, and I look forward to purchasing the wedding band to match as soon as it is available." - Brad D.
"I ordered seashell cufflinks as a wedding present for my fiance, they came in time and he loved them. They went perfectly with our tropical wedding. I
couldn't have asked for a better quality item or an easier way to shop. I will
definitely suggest this merchant to others." - C. Johnson
"One of the few merchants who deliver a qualitatively better shopping
experience. Brilliant!" - Johnathan W.
"I just wanted to thank you for all your help in receiving my beautiful
engagement ring, which arrived on Friday. You were all very helpful and if ever
I need another piece of jewelry, you'll be the first place I look to." - Layla
"Hello AJM, I just received the ring I ordered, and I am so happy! It's more beautiful than I hoped and it fits me perfectly. It is a perfect match with my engagement ring, I will treasure it always. Thank you so much!" - Michelle T.
"While the order page said it would take up to one week for my order to be
completed because of ring re-sizing, I received the ring in 4 days! Good work,
Antique Jewelry Mall!!" - James R.
"Hi, this is a little belated, but I just got back from my honeymoon so I'm catching up on the emails. Just wanted to say thank you to whomever gets to read this message, because your customer service is just fantastic. The woman I spoke with on the phone when I placed my order (sorry that I can't place her name right now, jetlagged!) was beyond helpful and very, very nice. Couldn't be more pleased. Thanks!!!" - Rebecca S.
"Hello! I recieved the ring safe and sound. Thank you so much! It's beautiful!" -
"I really enjoyed shopping with this merchant. I emailed them regarding a
product and recieved an immediate response. Although my ring was special
purchase I recieved it a week after my purchase date. It was a great experience,
not only do I recommend this merchant but I will definately shop here again."
- Sarah J.
"Quick shipment! Great communication and transaction." - Max G.
"I looked at hundreds of rings online, and found this site to be one of the
best. Of course, I also fell in love with the ring, which is why I'm buying
it!" - Mike L.
"Excellent customer service. I'd definitely do business with this company
again." - Terrence D.
"Susan, just wanted you to know I picked up the rings today from the FED EX
pickup location. They are BEAUTIFUL! Thank you so much for all you did." - C.
"I just wanted you to know that the ring arrived today and it is beautiful!
In fact, the photo on your web site does not do it justice. It's much more
beautiful "in person." It looks brand new. I LOVE IT! Thank you so
much for polishing it this way. I couldn't find a single nick or any evidence of
wear. In fact, I took it to a local fine jeweler that I trust and he appraised
the ring almost two hundred dollars more and said that he didn't think it was
worn very much. So you really did a great job. Thanks again for all your kind,
patient and professional service over the past month. It paid off in another
very satisfied customer." - Donald G.
"Just a short note to let you know how pleased I am with your service. I
would do business with the Antique Jewelry Mall again anytime." - W.
"Thank you for the prompt shipment and delivery!" - Lydia H.
"I ordered a ring and I am very pleased with the quality of it. It looks
just like the picture shown - no suprises. Antique Jewelry Mall customer service
was also very helpful and friendly. My ring arrived with no problems or
unpleasant surprises." - Lori O.
"Overall Antique Jewelry Mall provided an excellent experience. Their site is easy to navigate and their selection is beautiful. I was
kept informed as to what was happening with my order as much as possible. They are truly a wonderful company." - Sara C.
"Hello, Received the ring today. It arrived safely and in perfect condition. It's beautiful!! Thanks for everything. Best Regards from Switzerland." - R. Gritti
"I had a very particular engagement ring in mind when I was
shopping. The selection was better than any I had seen, and I found a perfect
ring for my fiance. I was a little unsure about buying a ring online,
but it actually looks much better in real life than did on the picture!
I loved the FREE and fast shipping (the package took only one day to
get from California to Georgia)." - Sherrad H.
"A very pleasant experience. My questions were answered promptly and
expertly. I will not hesitate to shop again with Antique Jewelry Mall." - John
"I very very excited, as was my girlfriend at the quality ring I purchased
for her birthday. They delivered super quick, and both online and phone customer
service were just great. I will tell anyone interested that the antique jewelry
mall is a great place to shop and deal with. The ring looks to be very well made
and is quite beautiful on her finger." - Ben D.
"Their customer service is excellent. They have been extremely helpful with
my order." - Monica S.
"Just wanted to let you know that I am very pleased with the order that I
received today. The items are exceptional ! The images I saw on your site do not
do these pieces justice. I was so pleased with the prompt service and superior
products delivered. It was also great to have the ability to track the progress
of my overnight delivery, the package arrived right on time just as expected.
Overall this experience has been wonderful and I would not hesitate to do
business with you again in the future." - Joe. M
"Excellent seller and would highly recommend to others. Delighted
with purchase!! Many Thanks." - Stacey B.
"Received my last-minute christmas gift in one-day. Item was just as
depicted; the photos on the website were detailed and gave me confidence to buy
the cufflinks via the Internet." - Cindy B.
"Excellent servce, wonderful shipping at the last minute and the product
was as described!" - Lisa M.
"I want to thank you so much for the beautiful necklace. It was delivered today
(saturday, the 24th) and even included a beautiful box, a gift back, and some
paper to hide it with. Your company is the most amazing jewelry story
I've had the pleasure to deal with. Stephanie is going to love her necklace and
you provided us with a unique and gorgeous item. Thank you
again." - Douglas S.
"I just received the charm that I ordered on-line from your company. It is beautiful. The picture on your website exactly matches the beauty of the charm. Your service was excellent. I plan to order more things from your store. Thanks so much." - Barbara B.
"The engagement ring that was made from your site is BEAUTIFUL (X and O design
R701 I think). I get stopped all the time by people wanting to take a closer
look. It is the most amazing ring I have ever seen. You do lovely work. It
was also appraised much higher than we paid. Thank you so much." - Lauren R.
"Good Morning, I received my ring yesterday and it is absolutely beautiful. Much prettier than it looked online. I am very satisifed with the price, the order process, and the quickness of delivery. I will certainly be ordering from you again. Thanks so much." - Carol M.
"Beautiful ring -- my wife absolutely loved it. Shipping was prompt."
- Jason M.
"I have to say that i was quite impressed with my order. the
customer service was excellent and they were very helpful. I had no problem
finding what i was looking for and i recieved my merchandise fairly
quickly. The ring is beautiful and the sizing is perfect. I would definately recommend the Antique jewelry mall to my
friends, you made my shopping very easy. thank you very much." - Wade R.
"Hello! Oh my! My ring arrived and it is more beautiful than I could have imagined! The hue of the aquamarine is stunning!!!
Thank you soooo much!" - Karen P.
"I'm very happy with the ring I purchased from the Antique Jewelry Mall.
They were fast and friendly. Great Customer Service. I would recommend them to
my family and friends." - L.H.
"Greetings, Your package arrived safely & I am delighted with the gold charms and ring. Thanks again for letting me use your lay-a-way service. Sincerely" - Diana H.
"To All Antique Jewelry Mall Staff, Thanks so much for shark cufflinks. They are beautiful. They arrived via Fed
Ex on Friday as scheduled, so I had them in plenty of time for the holiday. I
wanted to let you know that it was very nice doing business with your company.
Thanks again. Happy Holidays." - Marietta T.
"The items have arrived and they are perfect. Thank you for your stellar
customer service!" - Carol D.
"I wanted to let you know that I received the chain and it is perfect for
my pendant. I can't seem to thank you enough for helping me out and overniting
it to me. You have been a joy to talk to. Have a great day!" - Jamie P.
"Thank you so much for your patience. Your dedication to the
customer does not go unnoticed. Thank you once again." - Brandon A. USMC
"Greetings! I got the ring today and it is simply exceptional! I also told
everyone where I got it, so I wouldn't be surprised if you got a few more orders
from Tacoma in the next few weeks. Again, superior service and a superior
product! I look forward to doing business with you again real soon." - Karl M.
"Thank you for your response email and also prompt phone message. You are really doing a good job in the customer service department, and this definitely makes a difference in my attitude towards you. I like your store and appreciate your customer attention. I look forward to future business." - Gerard W.
"Good site, great delivery service. really liked the follow up email prior to shipping." - Craig C.
"Enjoyed doing business with and would buy from again." - Jennnifer G.
"I ordered a sized down ring set and it was processed right away.
They did have to verify my shipping address, but they warn of that
before you purchase (I thought I already had my shipping address listed with
my credit card but was mistaken). I paid for overnight and it arrived
by 10:30am the day after it shipped. The ring set was just as beautiful
as represented on the internet, if not more so. The only thing they
could do better is have a more descriptive and up to date order status on
line. Despite this, they were excellent to deal with and I would do
business with them again." - Jason H.
"Thank you very much, my rings look absolutely beautiful..I am sooo Happy! You guys are the best!" - Holly N.
"I can not thank you guys enough. She absolutely loved the ring. I will be ordering the wedding band in a couple weeks. Thanks again." - Carlos G.
"Browsing the site was easy. FAQ pages answered my questions. Delivery was on time on the overnight order. Ring looked gorgeous." - Brian F.
"Hello! I received my wedding band and it is perfect, thank you so much!" - Desiree W.
"I just wanted to let you know that I received my ring, and I could not be
happier with it! It is absolutely beautiful, even better than the picture. Your
service is fantastic - it arrived so quickly, and I appreciated the follow-up
emails. This is the first of what I predict will be many purchases. I will
continue to recommend your site to my friends too! Thank you so much." - Laura
"Everything turned out great. The ring looks great. Thank you for everything!" - Fernando M.
"Fast and friendly service was provided in all aspects of the transactions. Overall price was lower than other internet vendors." - Jean C.
"I received her ring today. Wow...it is beautiful!! I plan on asking her to marry me on Friday night. Thank you for making such a beautiful ring and your customer service is excellent!!! I am happy and I know she will be too." - Neil P.
"To whom it may concern, I just want to take a second to thank you for
getting the cufflinks to me on time. They are EXACTLY what I was looking
for!! Thanks again!!" - Jason M.