After your order is placed, you will receive an order confirmation message with an order status link. You can click on that link anytime for order status information online.
You can also add your mobile number to your order status page if you would like to receive text updates for your order once it ships. If you did not receive an order confirmation email message, be sure to check your spam or trash folders.
Please also feel free to contact us by telephone, email, or live chat during business hours (Monday - Friday) with any order status questions!
Order Status Codes
Your order has been received, and will be reviewed within 1 business day.
The following item types will not ship until completed by our jewelers, and will show "Thank You" status on the order status page until they have been shipped.
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