No-Commission, No PressureWe are proud to offer our customers an enjoyable personalized online shopping experience free of sales pressure. We do NOT work on commission, so you can feel comfortable contacting us by phone, chat, or email with your questions. Because we are firmly opposed to the usual commission-based, high sales pressure jewelry store environment, our designs are not sold in jewelry stores. Purchasing fine jewelry directly from us through the web or by telephone is easy, and our 30-day return policy guarantees your satisfaction with every purchase.
Jewelry and Diamond ExpertsWe are experienced antique jewelry professionals and G.I.A. Graduate Gemologists, with a contagious enthusiasm for our jewelry and our customers. Our knowledge and experience with diamonds, loose colored gemstones, and jewelry is far greater than you will experience with a typical jewelry store salesperson. We are ready to answer your product questions, help you decide between items, clarify details regarding diamonds and colored gemstones, and guide you through the process of selecting the perfect fine jewelry item, on your time schedule, within your budget. We work hands-on with the actual jewelry items in our collection, so we have immediate access to every design in our offices, unlike companies with untrained sales reps or remote foreign call centers. We can pull an item right from our collection during a phone call with you, and compare items on the spot to help you shop!
Exclusive Jewelry DesignsWe specialize in exclusive vintage jewelry designs hand made by our jewelers, in addition to one-of-a-kind antique jewelry items. Our jewelers are located in the USA, which makes it easy for you to create a custom engagement ring online. Just choose a ring design, choose a gemstone, and choose your desired metal. We can work with your ideas to create a ring which will be uniquely yours, made for you within a few weeks, to your guaranteed satisfaction.
Made in The USAOur artisan crafted vintage engagement ring replicas, wedding rings and other jewelry items are made in the in USA in our Los Angeles workshop. Our control over our entire manufacturing process ensures that your quality fine jewelry item is created to our high standards, using our hand selected genuine precious stones and environmentally responsible jewelry production methods. As a US jeweler selling directly to the public without commission sales people, we are proud to be able to offer exquisite unique jewelry at fair prices while keeping jobs in the US.
Clear and Consistent PricingThe price you see online is the price you can expect to pay for your jewelry, with no added extras. We do not offer sale events, clearance sales or store coupons, so you will not have to worry about missing a sale event, or someone else getting a better price on an item. For your peace of mind, we have a 60-day price guarantee - if you find the item you purchased at a lower price on our website, we guarantee that we will refund the difference to you.
Safe and Secure ShoppingFor the safest, most secure shopping experience possible, all orders are processed in our shopping cart with the highest security industry standard Secure Sockets Layer (SSL) and strong encryption technology. This technology scrambles all of your personal information including credit card number, name, and address, so that it cannot be read or captured as the information travels over the internet. You can shop with confidence, knowing that your personal information is safe.
Beautiful Gift PackagingEvery order includes a coordinating jewelry gift box for the perfect presentation.
Secure Insured ShippingBefore shipment, all orders are inspected in our offices, securely packaged, and insured before shipping. When your order is shipped, you will receive a package tracking number via email. Your order is fully insured on its journey to you and will not be delivered without a signature or left on a doorstep. We also do NOT "drop ship" items like many online jewelry companies. When you order an item, it is shipped from our company offices in California directly to you.
30-Day ReturnsWe stand behind the quality and value of every item offered in our fine jewelry collection and we unconditionally guarantee your satisfaction with any item purchased from us. It is in this spirit that we are proud to offer a no questions asked money-back return policy for 30 days from the time you have received an item from us.
1 Year WarrantyJewelry items priced at $450 and up are covered by a 1 year warranty, which protects your fine jewelry against manufacturing defects.
Expert Live Help and ChatFor customers who would like to speak with a live person when making an important jewelry purchase decision, our friendly associates are available to answer your questions Monday - Friday 9am - 7pm Pacific Time via telephone and live chat online. If you call us during regular business hours and are directed to our voicemail, please leave us a message and your call will be returned promptly.
We are proud of our long term memberships in good standing in the American Gem Trade Association (AGTA), MJSA, RapNet, and the Polygon Jewelers Network. We have consistently achieved the highest five star "Top Service" rating from our customers, and have also been honored by Forbes Magazine as a “Best of the Web” choice for fine jewelry shopping online.
Read actual Reviews, Testimonials and Comments from our customers and their experiences with us, HERE.