What is ring sizing?
Most rings we offer can be made larger or smaller in size a process called "ring sizing" or "ring re-sizing". Rings which can be safely sized to another ring size have ring sizing as a separate orderable option right on the item page. So, if you like a ring and the ring is not listed in your ring size, you can choose optional ring sizing by our jewelers when you place your order so that your ring will fit you perfectly when you receive it!
How long does ring sizing take?
Expert ring sizing by our jewelers normally takes from 3-6 business days. Need a ring resized sooner? Our jewelers can sometimes accommodate a rush order for an additional charge. Please contact us by telephone for assistance.
Do you guarantee your ring sizing?
Absolutely. We have our own company jewelers and we guarantee that every ring sizing is done in a solid and strong way with the correct metal used for a permanent solder joint.
How do I find out my ring size?
To avoid the disappointment and hassle of receiving an incorrect size and having to return an item, please be certain of your ring size before placing your order.
We recommend the following tips for determining ring size:
How do I convert US ring sizes to an international ring size?
To convert a US ring size to an International size, use our International Ring Size Conversion Chart.
What if I want my own jeweler to size my new ring?
Please be aware that rings altered in any way by an outside jeweler are NOT returnable for refund, exchange, or credit. Sizing a ring involves heating the metal to a very high temperature and damage to gemstones and the rest of a ring can occur during sizing. Our talented jewelers are specialists in sizing rings with intricate design details and when we size a ring we take full responsibility for the quality of the work done, but we can obviously not guarantee the work of others. Please also note that we offer a 1 Year Warranty on our jewelry items over $450, which will be voided if your ring is sized by your jeweler.
If you are going to have your ring sized by your jeweler, it is a good idea to have the jeweler guarantee in writing their sizing work against future breakage and damage to the sizing area and the ring itself. Be sure to also make certain that the jeweler is sizing your ring with the same metal and karat (if gold) as the metal in your ring. We have seen platinum rings in particular, sized with white gold, and sometimes even yellow gold, and then plated with white gold, which is completely wrong and does not make for a strong sizing joint and will also not match in color with the rest of the ring. We have had many customers who are unsure of the size they need who have purchased their ring first and then sent it back to us for sizing. Most of our customers have found that our ring sizing charges are more reasonable than the average retail jeweler would charge, and customers also feel added confidence in the fact that we also fully guarantee our work.
I do not know the ring size I need right now - can I have my ring sized by the Antique Jewelry Mall at a future time?
Yes! If you are giving a ring for an engagement or for a surprise gift, do not know your own ring size, or would like to wait to see the ring you are purchasing in person before having it sized, our talented jewelers can size the ring after purchase for you. We are specialists in sizing rings with intricate design details and can expertly size your ring for you when you are ready.
How much will ring sizing cost me in the future?
If you do not know your ring size, or decide not to have your ring resized when you place your order, you can send your ring back to us for expert ring sizing. Future ring sizing is priced the same as ring sizing on the online item page where you placed your order. For Women's Rings which have sizing as an orderable option, ring sizing is generally possible from a size 4.5 to a size 9.5.
For Men's Rings which have sizing as an orderable option, ring sizing is generally possible from a size 7 to a size 13.5.
Rings can sometimes be sized to even larger and / or smaller sizes than listed online, which would depend on an individual ring's structure as evaluated by our jewelers and would be done at an additional non-refundable cost.
Rings which can be sized by our jewelers have ring sizing as a separate orderable option on the individual ring item page. Rings with patterns which encircle the entire ring or which are set with gemstones which encircle the entire ring are not re-sizeable, and we do not offer ring sizing options on such rings.
Can I get future ring sizing?
If you are in a rush or you don't know your ring size, place your order for an in-stock ring size now. Once you determine your size, simply contact us for a Ring Sizing Authorization Code and instructions on safely sending your ring back to us. Your ring will be sized according to the same pricing as noted on the item page!
I purchased a ring from you and would like to send it back to you for expert sizing, how do I proceed?
Please contact us by telephone or email, so that a customer service representative can give you easy mailing instructions on safely returning your ring to us for expert sizing, and an authorization number for your ring sizing order.
What if I want to return a ring that has been sized?
Rings sized by us are completely returnable for a refund of the ring purchase price minus any customer paid ring sizing charges. Rings sized by your jeweler would be considered altered and will not be accepted for return, refund, exchange or credit.
If you did not find the answer you are looking for, or would like more information about ring sizing, please contact us!